Talk to a real person, based right here in Eswatini
Whether you’re checking coverage, reporting a fault or asking about a business proposal, you’ll reach someone who can actually help. Choose the route that suits you.
How can we help?
Fill in the form and the right department will come back to you — usually within one working day.
Message received
Thank you — your enquiry has reached the right team. We aim to respond within one working day.
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Office hours
- Monday – Friday08:00 – 17:00
- Saturday08:00 – 13:00
- Sunday & public holidaysClosed
- Network monitoring24 / 7
Critical network faults are monitored around the clock. Business and enterprise customers have out-of-hours escalation contacts.
Faster than a form
Many questions are already answered in our support library.
Knowledge Base Read the FAQs Check Network StatusReporting a fault?
Use our dedicated fault form so your report reaches the technical team with all the detail they need — including photos.
Report a Network IssuePick whichever suits you
Call us
Sales, support and general enquiries during office hours.
+268 2417 7505Sales & new connections
Coverage enquiries, quotations, business proposals and site surveys.
sales@flexinetworks.co.szTechnical support
Report a fault with full details and attachments so we can diagnose faster.
Report a network issueBilling & accounts
View invoices, check your balance and manage your account in the client portal.
Open the client portalVisit our office
Walk-in support, account queries and equipment collection.
Libro Business Park, Kunene Road, Corner Plaza, Ezulwini, EswatiniOur office in Ezulwini
Libro Business Park, Kunene Road, Corner Plaza, Ezulwini, Eswatini
Checking coverage instead?
Our coverage checker gives you an instant answer on the technology and speeds available in your area, then lets you order in the same step.